The Best Alternative to Achievers:

Recognition should feel meaningful and not like you're receiving something you don’t actually want just to tick a box. But for many users, that’s exactly how Achievers comes across.

While the platform is built around a points-based system, employees often feel the rewards catalog misses the mark. Reviewers describe items as overpriced, difficult to redeem, and underwhelming in value. “Junk” is a term that comes up more than once in reviews.

“The products offered are not worth the points. Most are things that are overpriced.” – G2 Review

“The catalog is hard to navigate … Also, it’s just a lot of junk or overpriced things.” – Capterra Review

“Felt like I was [being] rewarded with junk.” – G2 Review

“The price of each item is really high and feels like I have to save points for years to get something nice.” – G2 Review

“Rarely do we get "points" for gift redemption and then we are told that we must use all of our points by the end of the year or lose them, so we have to cash them out of crappy gift cards.” – Capterra Review

That lack of value undermines your entire employee recognition program. After all, what’s the point of offering recognition if employees walk away feeling like it didn’t matter?

With Inspirus, every reward is designed to feel personal and exciting. Our global rewards marketplace offers 100M+ options in 185+ countries. Employees can choose digital gift cards, experiences, name-brand merchandise, charitable donations, and more. And, of course, no hidden mark-ups or surprise expirations.

It’s not just about giving stuff away. It’s about giving employees something that actually feels worth it.

A great employee recognition platform should make it easy (enjoyable, even!) for people to engage.

But according to reviewers, Achievers can add more friction than fun. Employees report long, multi-step workflows just to send a simple recognition or redeem a reward, and many give up on using the platform altogether. That’s a red flag for any program designed to boost employee engagement.

“Confusing user experience. Hard to navigate … I tried to have my coworkers use this platform more often, but no one cared.” – Capterra Review

“It takes forever to load when going through the steps to recognize someone, which is compounded by the fact that you have to go through 7-8 steps to send someone points.” – Capterra Review

With Inspirus, you get a recognition platform that’s both intuitive and inspiring, supporting everything from real-time peer recognition to value-based milestone programs. It’s not just easy to use, it’s easy to love. 

When things break, you expect a responsive support team. Unfortunately, Achievers users describe long wait times, lack of helpful updates, and unresolved issues, even for critical problems like unsubmitted recognitions or lost rewards.

"It's very slow to load and I've had multiple issues with the platform. Last week, there was actually a 48-hour window where I wasn't able to submit any new recognitions … I submitted a case and received one email from Achievers with a note saying 'We are working hard behind the scenes for you,' but haven't heard any other updates. I'm now able to submit recognitions, but the user experience and customer service are poor. – G2 Review

“Response is slow … I didn't notice any issues solved or benefits from Achievers.” – G2 Review

With Inspirus, support isn’t an afterthought. Your dedicated customer success partner works with you from day one to ensure your program runs smoothly and delivers impact.

Even the best recognition strategy can fail if the platform supporting it doesn’t work consistently. Technical hiccups, like the ones some Achievers users report, can be disruptive enough to derail participation altogether.

“I am frustrated with how the survey times out after periods of inactivity. This makes it difficult to complete the review comfortably and makes me feel like I have to constantly stay active to prevent interruption.” – G2 Review

“Sometimes (around 2-3 times in the past), I have lost redemptions for an unknown reason, which has been frustrating.” – G2 Review

With Inspirus, technical ease is table stakes. Our employee recognition software is purpose-built for performance and reliability, whether you’re launching a recognition campaign, sending real-time peer recognition, or managing milestone celebrations at scale.